• Log in
  • Create an account
  • Check out              
discolighting.co.uk
  • LIGHTING FX
    • MOVING HEADS
    • THEATRE & STAGE FX
    • LED EFFECTS
    • LASERS
    • STROBES
    • UV BLACKLIGHT
    • LED LETTERS
    • LED TAPE
    • MIRROR BALLS & MOTORS
  • ATMOSPHERIC FX
    • SMOKE / FOG MACHINES
    • SMOKE / FOG FLUID
    • SMOKE / FOG FRAGRANCES
    • HAZE / FAZE MACHINES
    • HAZE FLUID
    • BUBBLE MACHINES
    • BUBBLE FLUID
    • SNOW MACHINES
    • SNOW FLUID
  • CONTROLLERS
    • DMX CONTROLLERS
    • DIMMERS / RELAY PACKS
    • REMOTES
    • LED TAPE CONTROLLERS
  • STANDS & STORAGE
    • LIGHTING STANDS
    • CLAMPS / HOOKS
    • PODIUMS / PLINTHS
    • SAFETY BONDS / WIRES / CABLES / CHAINS
    • SCREENS / SCRIMS
    • BAGS
    • CASES
  • LEADS & CABLE
    • DMX LEADS
    • DMX CABLE
    • POWER LEADS
    • DMX TERMINATORS
  • ACCESSORIES
    • LAMPS / BULBS
    • GEL FILTERS
0 item(s) – £0.00
  • Home
  • Returns

Returns

We hope your product reaches you in perfect condition and performs exactly as it should but in the rare instance this doesn’t happen we want to help you as soon as possible.

Please contact us by email at sales@discolighting.co.uk with details of your return. We will provide you with a returns reference number (RMA).

An RMA number is essential to process your return and must be quoted in further communication.

Within 30 days of delivery of goods

Goods can be returned for any reason within 30 days for a replacement or refund. Returned goods must be in their original condition and should have their original packaging including all the leads, accessories and manuals it came with but making sure NO FLUID is left in the tank or sent back with the units (should it require any.

If the item is returned to us and is incomplete or the condition doesn’t allow resale, we will apply a restocking fee to your refund.

If the item is damaged or faulty- we will pay carrier fees from yourself to us.
If the item is unwanted- you will pay carrier fees from yourself to us.

 
After 30 days of delivery of goods

If the product has developed a fault after 30 days then the unit is subject to a repair. Only in some circumstances, where the unit cannot be repaired, we will either issue a replacement or a credit note to the amount originally paid.

You will pay carrier fees to return the item to us.
We will pay carrier fees to get the repair/replacement to you.


Damages

Damages must be reported in writing to sales@discolighting.co.uk within 48 hours of delivery and clear photos of the damage provided.


Guarantee

All items we sell come complete with a 1 Year Guarantee, which covers parts and labour for repairs.

The only items that are not covered under this guarantee are user replaceable items that are subject to wear and tear. These include items such as: mixer crossfaders, tightening bolts and carry bag zips which cannot be guaranteed.

Product Types

  • BAGS - OTHER
  • BARN DOORS
  • BUBBLE FLUID
  • BUBBLE MACHINES
  • BULGIN LEADS
  • CLAMPS / HOOKS
  • DICROIC FILTERS
  • DIMMER PACKS
  • DMX CABLE
  • DMX CONTROLLERS
  • DMX DISTRIBUTORS
  • DMX LEADS
  • DMX TERMINATORS
  • DRY ICE MACHINES
  • FLIGHT CASES
  • FOG-HAZE MACHINES
  • GEL FILTERS
  • HAZE FLUID
  • HAZE MACHINES
  • LAMPS / BULBS
  • LASERS
  • LED BATTONS
  • LED EFFECTS
  • LED FOLLOWSPOTS
  • LED LETTERS
  • LED PAR BARS
  • LED PAR CANS
  • LED TAPE
  • LED TAPE CONTROLLERS
  • LIGHTING BAGS
  • LIGHTING STAND BAGS
  • LIGHTING STAND BOLTS
  • LIGHTING STANDS
  • LOW FOG MACHINES
  • MIRROR BALL MOTORS
  • MIRROR BALLS
  • MOVING HEADS
  • PAR CANS
  • PODIUMS / PLINTHS
  • POWER EXTENSIONS
  • POWER/DMX EXTENSIONS
  • POWERCON EXTENSIONS
  • POWERCON MAINS LEADS
  • RELAY PACKS
  • REMOTE CONTROLS
  • REPLACEMENT PUMPS
  • SAFETY BONDS / WIRES
  • SMOKE/FOG FLUID
  • SMOKE/FOG FRAGRANCES
  • SMOKE/FOG MACHINES
  • SNOW FLUID
  • SNOW MACHINES
  • STROBES
  • SWITCH PACKS
  • TRUSS SCRIMS
  • UV CANNONS
  • UV LED BARS
  • UV TUBE HOLDERS

Product Of The Week

ADJ DMX Operator - Controller for 12 Fixtures/192 DMX Channels 3U
£126.19
ADJ DMX Operator - Controller for 12 Fixtures/192 DMX Channels 3U
Details
Discolighting.co.uk
                       

Information

  • Contact Us
  • Terms & Conditions
  • Returns
  • Delivery
  • Privacy Policy

My Account

  • Account
  • My orders
  • Basket

Follow us on Facebook!

Contacts

Email us: sales@discolighting.co.uk
07495472125

Looking For DJ Gear?

HTML tutorial

© 2025 discolighting.co.uk. All Rights Reserved. Powered by Shopify.